We may be small but we’ve worked with some of the biggest brands in the world.
We’d love to show you why they trust us.
The RETOLD story began with just one person, who saw too many brands telling their stories in uninspiring, played out ways.
Looking to fix this problem, they got to work, regularly approached by brands who wanted to disrupt their sectors but didn't know how to translate ideas into tangible creative that would connect with their audience.
From natural progression, this solo operation grew into a hub of different minds, striving towards a common goal.
RETOLD was born.
As an agency, RETOLD immerse themselves with clients to truly understand their bigger picture and the story they want to tell now. They challenge, inspire and bring in a new perspective. Building lasting, trusting relationships, working with clients to realise their vision across all brand touch points.
The team have always believed in the power of emotion, bringing this to the core of their designs, whether it be laughter, happiness, empathy, sadness or hunger. Because a brand that makes you 'feel' has a longer lasting impact than any other.
Meet the team
Elliot Thomas
Creative Director
Casey Lim
Operations Manager
Lucy Burns
Senior UX Consultant
Joe Almond
Videographer
Max Neilson
Brand Consultant
What our clients say about us
Elliot approaches creative challenges with a skill and grace that I’ve struggled to find in other creatives. His calm but brilliant approach means that he always delivers over and above on the projects I have worked with him on.
The confidence I have when briefing a project to him, knowing I will receive a fantastic response is why I write my recommendation. His communication, way of working and ability to solve a creative problem makes him the perfect addition to any team.
Elliot is fantastic with every new clients (artists) I introduce him to, they always leave feeling creatively fulfilled and heard.
Since starting Retold Agency Elliot has added another layer of efficiency and support to his creative network. No job is too big, no job is too small and all jobs are a pleasure to work with him on.
Rory Dewar
Creative Director, EMI Records.
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I’ve worked with Elliot and RETOLD on several projects at Helios Towers and would happily recommend him. Elliot has delivered high quality video creative with a quick turn around. Working as a Design partner Elliot is reliable, creative and friendly. I look forward to working together more in the future.
Sima Varsani
Group Head of Sustainability, Helios Towers.
Working with RETOLD was a great experience. They were responsive, efficient and very knowledgeable of so many areas. I’ve worked with RETOLD on several big campaigns that require high levels of detail and creativity, and the process was smooth and resulted in work of a high level.
Lara McLeod
Brand Executive, Penguin Random House.
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I've worked with Elliot for a few years and he has been an invaluable part of our extended team. No task is too big or small and Elliot is really flexible and accommodating with our requests and ways of working. Elliot's a great guy to work with and I'd recommend him.
Natalie Fuller
Head of Customer Experience and Communication, Cashplus Bank.
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Having worked with Elliot on multiple high-priority projects, I would enthusiastically recommend him to anyone looking for a creative who understands the brief, the brand, and how to manage input from different stakeholders. Elliot is someone who has an impeccable attention to detail, and will go above and beyond to ensure a project runs seamlessly, even with tight deadlines and multiple layers of edits. He is an incredibly safe pair of hands, as well as being an absolute joy to work with. Could not recommend him more!
Grace Arnold
Principle, Actis.
I’ve worked with Elliot for many years now. Both when he was a consultant for the Artist Content Creative team at EMI and as a Creative Director at his agency Retold.
In my mind, Elliot is the perfect partner for any creative project. He is always the first person I recommend to anyone looking for well-designed, original and creative assets, turned around quickly to the highest standard.
Elliot is both extremely easy to work with and highly knowledgable in his field. His speedy response timeframe, level head and ability to deduce what is needed to keep a project cohesive and tailored to a brand or individual is what keeps his clients coming back again and again.
I have utilised Elliot’s agency Retold for a variety of projects - from animation, to video editing, to graphic design, videography and production. Every time he and his wide network of creatives exceed expectations, always contributing their own thoughtful suggestions to make a brief go above and beyond.
Retold is extremely reasonably priced for the quality of work outputted. As a Head of Digital Marketing in the music industry, I have and will recommend him to anyone within music and beyond. The versatility of Retold means they can bring creative flair to any brand or sector.
Betsy Chadbourn
Head of Digital Marketing, Black Butter Records.