Privacy policy.

Contents

1.     Privacy statement

2.     Who we are

3.     What personal data we collect and why we collect it

4.     Cookies

5.     Who we share your data with

6.     How long we retain your data

7.     What rights you have over your data

8.     Where we send your data

9.     Contact information

10.  How we protect your data

11.  What data breach procedures we have in place

1.0 Privacy statement

1.     This privacy statement outlines how our website collects, processes, and stores personal data. This outlines how our website aims to comply with GDPR.

2.0 Who we are

1.     We are RETOLD Agency Ltd

1.     Our website address is: https://retold-agency.com

2.     Our office address is Floor 5 & 6, Tower Point, 44 North Road Brighton, BN1 1YR.

3.     Our registered office address is: W8a Knoll Business Centre, 325-327 Old Shoreham Road, Hove, England, BN3 7GS

4.     Our registered company number is: 11784922

3.0 What personal data we collect and why we collect it

1.     We do not collect any personal data on our website users.

2.     If you complete a form on the website then we will collect the data that you enter into the form. This data is stored securely and is used only to process the request in the form, such as enquiring about a job or project. If you opt-in for our newsletter or for marketing to then we may use your data for these purposes. We do not pass your data on to any third-parties.

3.     We only collect the data that is necessary to process your enquiry through our website.

4.0 Cookies

1.     This website does not use cookies. We use a cookie-less form of analytics that allows us to anonymously gather information the usage of the site.

5.0 Who we share your data with

1.     We do not share your data with any third parties.

6.0 How long we retain your data

1.     We will store any data entered into a website for three years.

7.0 What rights you have over your data

1.     If you have completed a form on this website, you can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8.0 Where we send your data

1.     We will only send your data to another service if you complete a form on the website. This happens under the following circumstances:

1.     Newsletter subscription: If you subscribe to our newsletter or opt-in for marketing then we will store and process your data using MailChimp which operates under the Privacy Shield agreement. You can read more about MailChimp’s privacy policy here: https://mailchimp.com/legal/privacy/

9.0 Contact information

1.     If you have any specific or privacy concerns you can contact us below: Elliot Thomas Data Protection Officer Email: info@retold-agency.com

10.0 How we protect your data

1.     We take data security extremely seriously and employ the following methods to ensure it is protected: We use SSL to encrypt all data transferred between you and us We assess any third-party suppliers and systems to ensure they have a high-level of data protection in place Our staff have undergone privacy and GDPR training We ensure we are using the latest technologies and software to maintain security

11.0 What data breach procedures we have in place

1.     If we identify a data breach we will assess the risk to rights and freedoms of those who’s data has been breached. If it is likely to have an affect on this we will inform the owner of the data and the ICO within 72 hours.